(In)visible partners: people, algorithms, and business models in online dating
Source:
Ethnographic Praxis in Industry Conference (EPIC), Blackwell Publishing, Copenhagen, Denmark (2008)
Abstract:
A confluence of personal, technical and business factors renders priorities, practices, and desires
visible – and invisible -- when people use online dating sites to look for partners. Based on a review
of websites, interviews with dating site designer/developers, and interviews with would-be daters
about their online experiences and their first dates, we offer some insights into the entanglement
between daters, site implementers, and business models that is part and parcel of getting ‘matched’
via the Internet. We also examine the role of the website interface and match algorithms in the
expression of the “real me” and the search for “the one” – and then how processes of selfpresentation
and partner imagination play into the planning, expectation-setting and experience of
the first date. Finally, we reflect on issues raised for design and for strategic technology development.
This study of online-offline encounters is an example of using detailed qualitative analyses to deliver
deeper understandings of people’s experiences, offering a complement to large-scale, aggregated data
summaries based on website activity logs and surveys.